Behavioral health practice platform

Reduce the work. Not just the backlog.

Other platforms give your staff a better queue to work through. Attune shrinks the queue itself: sessions become signed notes, patients schedule themselves, cancelled slots refill automatically, and every claim learns from the last denial.

HIPAA compliant · 42 CFR Part 2 native · Migration in under two weeks
Session audio, with consentSigned note, under two minutes

Attune listens, drafts the SOAP or BIRP note with suggested codes, and waits for the clinician to review and sign. Nothing is ever auto-signed.

The problem with the current generation

A better back office still leaves the work arriving.

Unified task queues and cleaner billing help staff move faster. But they optimize cleanup. The fundamental economics of the practice stay untouched.

The note is still typed

Template-assisted charting still consumes provider evenings and produces documentation too thin to defend claims.

The chair still sits empty

Without self-scheduling, reminders, and waitlist auto-fill, a 25 percent no-show rate stays a 25 percent no-show rate.

Care happens away from the desktop

Web-only platforms leave community visits, school-based sessions, and waiting-room intake on paper.

Measurement is missing

Payers increasingly require outcome data for continued authorization. Arguing medical necessity without it is arguing with one hand tied.

The platform

Six systems. One source of truth.

Documentation

Ambient AI notes

With patient consent, Attune drafts the full SOAP or BIRP note from the session, with suggested CPT and ICD codes attached.

  • Provenance on every AI-drafted passage
  • BAA-covered inference only, never consumer AI
  • Human confirmation on every code and signature
Revenue cycle

Billing that learns

Eligibility verified at booking. Claims scrubbed against payer-specific rules that improve with every denial, across every practice on the platform.

  • Authorization alerts before limits are hit
  • Card on file, autopay, automatic superbills
  • First-pass acceptance and days in AR, live
Patients

Patients who show up

Self-scheduling with your rules, SMS reminders with one-tap confirm, and waitlist auto-fill that recovers cancelled slots within minutes.

  • Integrated telehealth, no third-party links
  • Digital intake before the first visit
  • PHQ-9 and GAD-7 sent, scored, and trended
Compliance

Part 2 in the data layer

Substance use disorder records are tagged at the data layer and cannot leave through any query, report, or export without a valid consent in scope.

  • Granular consent scopes and expiry
  • Accounting of disclosures, automatic
  • Segmentation that holds at every boundary
Operations

One short queue

Every remaining exception becomes a task with an owner, priority, and deadline. Routine fixes are handled before a human sees them.

  • Clinical and billing work in one place
  • SLA tracking on every task type
  • Audit trail generated as a byproduct
Openness

Open by design

Your data is yours. Stay because it works, not because you are trapped.

  • Full data export and reporting API
  • Published SLOs and a public status page
  • e-prescribing with EPCS on the near-term roadmap
Native iPad app

Documentation where care happens.

  • One-tap ambient captureConsent status always visible. The drafted note is waiting when the session ends.
  • Tap-first structured entryMental status exams and risk assessments as large-target flows tuned for speed, not typing.
  • Apple PencilPatient signatures on consents, freehand annotation for genograms and clinical sketches.
  • Offline firstFull functionality without connectivity. Encrypted local storage, conflict-safe sync. Built for community visits.
  • Patient kiosk modeHand the iPad over for intake, consents, and outcome measures, scored and charted before the session begins.
  • Secure by defaultFace ID, auto-lock, remote wipe, and full MDM support for group deployments.
Head to head

How Attune compares.

Against the current generation of task-queue practice platforms.

CapabilityAttuneTypical practice platform
Ambient AI note drafting from session audioIncludedTemplates only
Native iPad provider app with offline syncIncludedWeb only
Patient kiosk intake and outcome measuresIncludedNot offered
Self-scheduling and waitlist auto-fillIncludedNot offered
Integrated telehealthIncludedBring your own link
Measurement-based care (PHQ-9, GAD-7)IncludedNot offered
Integrated payments and superbillsIncludedVaries
Unified clinical and billing work queueIncludedIncluded
Eligibility checks and claim scrubbingSelf-learning rulesStatic rules
42 CFR Part 2 segmentationData-layer enforcementPermission flags
Data export and reporting APIIncludedLimited
e-prescribing with EPCSNear-term roadmapNot offered
Published SLOs and public status pageIncludedNot offered

The short version: they built a better back office. We built a better practice.

Security and compliance

Built for the strictest record in healthcare.

HIPAA

A Business Associate Agreement with every practice, and BAAs across our entire vendor chain, including AI inference and clearinghouse partners.

42 CFR Part 2

Consent-enforced segmentation at the query layer with an automatic accounting of disclosures.

Encryption

In transit and at rest, with per-practice keys enabling verifiable data deletion.

AI governance

No auto-signing. No auto-coding. Human confirmation on every clinical and billing decision, with full provenance on drafted content.

Migration

Switched in under two weeks. Verified before cutover.

Productized importers for SimplePractice, TherapyNotes, and TheraNest, with a validation report and a staging environment you review before anything goes live.

Extract

Clients, insurance, notes, and documents pulled from your current system.

Days 1–2
Validate

A verification report: what imported, what carried warnings, what changed.

Day 3
Staging review

Explore your real data in a staging environment before go-live.

Days 4–6
Cutover

Go live with parallel access to the old system until you are confident.

Day 7
Training

Role-based sessions for providers, front desk, and billing, including the iPad workflow.

Week 2

See your own workflow run through Attune.

A 45-minute working session: we run one of your providers through the ambient documentation and iPad workflow, scrub a sample claim against your actual payer mix, and scope your migration with a firm timeline.

Book a demo